Policy Owner Services Associate (Rolling Intake)

About AIA Malaysia

AIA Group Limited, often known as AIA, is a Hong Kong-based multinational insurance and finance corporation. In Malaysia, AIA becomes a leading insurance with 17,000 insurance agents (known as life planners) and Public Bank's over 250 branches in Malaysia.

Your role

As a policy owner services associate, you will be responsible for the following roles:

• Process all Life and/or A&H change requests received as per stipulated requirements
• Ensure that timeline and objectives as agreed with the superior for any other assignments/projects that may be assigned are met or exceeded
• Ensure 100% on-time implementation of impact plans and participate/drive/contribute in team activities
• Attend & get certified for development plans identified to upgrade authority limit/ up skilled and personal development
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements

Training & development

AIA has some learning centres such as AIA Leadership Centre, AIA Elite Academy, and AIA Premier Academy. Each learning has its own goals. AIA also provides comprehensive training to succeed in your roles. For this position, you will be trained as a financial expert. In the beginning, the new employees will get an onboarding section to learn company values and culture. 

Compensation & benefit

In addition, AIA Malaysia will also provides the following benefits:

• Bonus
• Medical Insurance
• Decent incentives
• AIA Vitality offerings

Career progression

AIA provides a wide range of career development for employees. You can move up to the next career ladder if you have excellent performance and dedication to the employer. The next career path is senior associate to manager level.

Work-life balance

AIA keeps employees' work-life balance. The working hour is flexible, you could work hybrid whether from the office or home. However, as a Policy Owner Services Associate, you have to adapt to the desk-bound working environment and work overtime beyond normal office hours including weekends and public holidays.

Culture & vibe

As shown in the video, AIA has a strong work culture. It also has a wonderful internal environment that allows the employees to develop skills. You can work with friendly and supportive colleagues.

About you

If you are interested in applying for Policy Owner Services Associate at AIA Malaysia, you must have the following qualifications:

• Possess at least a Bachelor’s Degree in Business Management or equivalent
• Fresh graduate is encouraged to apply
• Proficient in both written and spoken English & Mandarin & Cantonese
• Customer oriental, self-motivated, proficient in Microsoft Office
• Able to adapt to the desk-bound working environment, work overtime beyond normal office hours (including weekends and public holidays)

How to apply

If you want to apply for this opportunity, simply click the "Apply on employer site" button on this page. We will direct you to AIA Malaysia’s official link for this vacancy. Make sure you have read all of the requirements mentioned above.