Sales Executive (Rolling Intake)

About AirAsia

AirAsia is an international low-cost airline company, the largest private airline in Malaysia. AirAsia has consistently been named the world's best low-cost airline for 11 consecutive years by Skytrax.

Your role

As a Sales Executive, you will have the following tasks and responsibilities:

• Managed and execute long-term strategic business relationships between customers and RedBox Logistics.
• Assist in the negotiation of contracts with customers and monitor service level agreements with performance indicators.
• Ensure continuous regular reviews and checking on service level performance to sustain customer satisfaction and ensure contract continuity.
• Manage communications between customers and internal teams.
• Work closely with the Operations team on customer complaint resolutions for operational-related issues.
• Assist to monitor and ensure billing is done timely and accurately and invoices are submitted timely.
• Prepared reports on account progress and ensure all reports are being submitted in a timely manner with accurate data analysis and recommendations for improvements
• Collaborate with Sales & Marketing team to maximize profit by up-selling or cross-selling
• Fulfill customers’ needs and deliverables according to proposed timelines
• Analyse and check clients’ data to provide customer relationship management.

Training, development & rotations

AirAsia offers a supportive environment that means a lot for your future development. According to an employee review on another career website, it says that a mentor will have a program to guide you step-by-step related to your role. (Indeed)

Compensation & benefits

According to the research on another career website we’ve done, a sales executive will get a salary of about MYR 40,000 - 42,000/year. Besides getting a salary, an employee will also get insurance, bonus, leave, etc. (Glassdoor)

Career progression

According to another career portal article, we found that the career path for a sales executive is fairly good. A sales executive could be a sales manager after 3 years and become a head of sales after 8 years of working. (Jobstreet)

Work-life balance

Excellent work-life balance is an advantage of AirAsia as per employee reviews. Some of them said that they have flexible working hours and WFH.

Company culture

The culture in AirAsia is super fun and dominated by a modern generation of management. Besides it, you will not feel rigidly stuck in the office, because of high working flexibility.

About you

AirAsia doesn’t explain regarding qualifications to be matched for this job. But in general, based on other AirAsia job opportunities, the basic qualifications are:

• Good communication, interpersonal and problem-solving skills.
• Dynamic, result-oriented, "can do" attitude.
• Able to work under pressure and meet tight deadlines.
• Able to start work immediately
• Fresh grads are encouraged to apply. 

How to apply

If you want to apply to this position, simply click the button "Apply on employer site" on this page. We will direct you to AirAsia Malaysia's official link for this vacancy. Make sure you have read all of the requirements mentioned above.