Allianz Malaysia
Customer Excellence & Insights (Market Management Department) Intern (Rolling Intake)
Kuala Lumpur
Opportunity expired
Opportunity details
- Internship, Clerkship or Placement
- Start date Ongoing
Job summary
The Customer Excellence & Insights intern will be working closely with the Market Management Department to support business priorities, customer excellence initiatives & insights. The candidate is expected to perform customer research analysis, support customer campaigns/initiatives roll out, perform campaign tracking and benchmarking, and able to provide actionable insights in supporting desired targets and results with close collaboration with various stakeholders
Key responsibilities
- To assist in the implementation of always-on customer outreach and engagement programs
- To assist in developing a target segment/audience for customer engagement communication
- To assist in campaign performance tracking and benchmarking and to provide actionable insights in supporting desired targets and results
- To assist in compiling & analyzing internal and external market research data to identify insights to support business decision
Key requirements
- Pursuing or possessing a Diploma / Bachelor’s Degree
- Ability to analyze and summarize data efficiently
- Experience with Excel and Microsoft PowerPoint preferred
- Good communication and presentation skills
- Willing to travel for events as and when needed
- Able to commit to a 3 - 6 month tenure.
Hiring criteria
- No experience required
- Malaysian Citizen +more
- Business & Management +more
- Bachelor or higher
About the employer
Allianz Malaysia
1,000 - 50,000 employees
Banking & Financial Services
Allianz is the world’s number 1 insurance brand, with a workforce as diverse as the world itself.