Risk & Control Unit (Contact Centre) Internship (Mar 2024)

About OCBC Malaysia

OCBC Bank Malaysia is a subsidiary of OCBC Bank, one of the largest financial services groups in Southeast Asia. It offers a wide range of banking products and services, including personal and business banking, wealth management, and corporate banking solutions, catering to the diverse financial needs of customers in Malaysia.

Your role

As an intern, your responsibilities include:

• To handle non-confidential information-related checks
• To perform a User Acceptance Test (UAT) for the new report check
• To prepare charts and diagrams from compliance-related data
• To review compliance awareness emails or reminders
• Other tasks assigned which is not related to customer information. 

Training & development

During your internship, you'll learn how banking works firsthand. You'll get to work on real projects related to your interests, with help from experienced managers. Plus, you can join community events to meet and socialize with senior bankers, making networking easy.

Compensation & benefits

Based on reviews from another platform, interns at OCBC Bank Malaysia receive competitive monthly pay.

Other benefits include:

• Allowances.
• Medical assistance.
• Access to office facilities.

Career progression

By engaging in work they love, interns can gain valuable insights through hands-on tasks and mentorship from experienced leaders. Participating in community projects and networking with senior managers can benefit them immediately and potentially lead to future opportunities within the company. This strategy offers a broad range of career paths, both inside and beyond the organization.

Work-life balance

OCBC maintains a healthy work-life balance for its employees by enforcing regular working hours, manageable workloads, and designated days off. Additionally, the company offers leisure benefits for employees to enjoy alongside their colleagues, including holiday amenities and events arranged by the Recreation Club.

Culture & vibe

OCBC isn't just a place to work; it's a place where you can grow. The people in charge push for new ideas and love it when you keep learning. What's special is that they care about you and your family too. At OCBC, you can be who you are and do your best. Everyone is seen as important and valuable.

About you

Requirements for this internship:

• Available to start 3 months internship by the end of March or early April 2024.
• Preferably a student pursuing a course in Business Administration or Computer Science. 
• Good in Microsoft Excel formulas and PowerPoint. 
• Working location: Menara Telekom, Kerinchi LRT Station

Sources

The following sources were used in researching this page:

• ocbc.com.my/group/careers/students/internship
• glassdoor.com
• youtube.com