Telesales Executive (Credit Card & Portfolio Sales) (Rolling Intake)

Your role

Key responsibilities as follows:

• Cross-sell and up-sell a variety of financial products to existing and new OCBC customers via telemarketing.
• Meet individual sales targets and Key Performance Indicators (KPIs) on a daily, monthly, quarterly, and yearly basis.
• Ensure data accuracy with minimal errors in daily sales submissions before forwarding to the Sales Support Unit.
• Foster strong customer relationships and provide high-quality service to address inquiries and feedback.
• Stay informed about competitors' activities and products.
• Address and resolve customer issues to prevent dissatisfaction or disputes.
• Perform ad-hoc duties as directed by management.

About you

The ideal candidate will:

• Possess at least an SPM, recognized Diploma, or Degree in any discipline.
• Have experience in a telesales environment, which is advantageous.
• Demonstrate good communication skills in English, Chinese, and Bahasa Malaysia.
• Be enthusiastic, self-motivated, and driven to achieve top sales results.
• Be able to work under pressure in a high-intensity sales environment.
• Fresh graduates are encouraged to apply

Compensation & benefits

Enjoy an attractive basic salary and incentive scheme, annual leave, medical coverage, Flex Plan Benefit, and EPF employer contribution.

Training & development

Opportunities for professional growth and development through training programs and mentorship.

Career progression

Potential for career advancement with expected growth opportunities over the next few years.

How to apply

Submit your application by following the instructions provided in the job posting. Ensure all required documents are included.

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