Data Specialist

About Shell

Shell is the petroleum retail market leader in Malaysia, having more than 950 stations nationwide, catering to one-third of Peninsular Malaysia and half of Sabah and Sarawak's market requirements, and is the largest natural gas producer in Malaysia, catering to more than 40 countries worldwide.

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. Shell Business Operations (SBO) influences business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resources, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. Shell Business Operations (SBO) Kuala Lumpur enables Shell to operate in a global-competitive and ever-changing business environment.

Your role

The role sits as part of the People Insights team within HR Operations & Employee Experience. The new incumbent will be reporting to the Team Lead, HR Process Insights. The People Insights team consists of Reporting experts that deliver MI/Reporting to the Businesses/Functions and Centre of Excellence.

Purpose & Accountabilities:

This position is also responsible for preparing HR-related reports (that included but were not limited to Learning, Recruitment, Goals & Performance Summary & IM reports) and publishing them on specified dates/frequency. The key goal is to see ‘reporting’ beyond numbers and add value to the business/organization. This position will own and deliver the reports on agreed timelines and will be the first point of contact for Business.

Accountabilities

Deliver Management Information (MI) & Dashboards:

• Run and Maintain MI, including complex analysis and manipulation of data from multiple sources & data privacy assurance.
• Running periodic MI processes, for example, Data Quality, preparation of MI Packs, and Competency Reporting.
• Continuously develop the ‘reporting’ activities and provide basic analysis to complex analytics.
• Work closely with stakeholders on any ad-hoc requests, and be the first point of escalation to resolve any report-related issues.

Build reporting and MI Capability for the Learning, Recruitment Operations, and HR in Shell:

• Become a subject-matter expert in reporting and the Learning/Recruitment data model.
• Complete understanding of the fields in Workday, ERS & associated interfaces.
• Understanding the data fields, definitions, input, output (across multiple systems), and data quality requirements.
• Proficient in building, maintaining & redesigning reports in Workday, Power BI, and understanding of access management.
• Support the self-services around data, reporting, and MI.
• Write clear and understandable guidelines, best practices, instructions, and training materials.
• Own & Maintain the Workday Reports, Power BI dashboards, and their content.

Projects & Enhancements:

• Work towards simplification, standardization, and automation.
• Analyze the impact of proposed changes to processes and/or systems on data, reporting, and MI & proactively highlight the same to the stakeholder.
• Provide full support to future Workday enhancements.

Special Challenges

• Be able to work closely and effectively with a variety of stakeholders at different levels in the Organization.

Training, development & rotations

Every step of the way, Shell supports you through a combination of structured training, informal on-the-job learning, regular check-ins, and inspiring mentors.

Whether you’re experiencing different areas of business or different major projects, you’ll always have opportunities to develop and grow. Above all, Shell helps you build rock-solid foundations for a challenging and exciting career.

At the outset, you will be assigned a senior supervisor to help guide your progression through Shell’s Commercial Business division. They will agree to a planned course of action with you and provide all the means necessary to achieve your career goals.

You will have the opportunity to sample two or three rotations, each offering a broad range of challenging responsibilities.

Salary & benefits

The average salary for this role ranges from MYR 57,600 to MYR 60,000 per year in Malaysia. ( Source : GlassDoor )

• Health Insurance.
• Comprehensive financial rewards and benefits 
• The social network
• Prepaid Legal.
• Long-term Disability Insurance.
• Accidental Death & Dismemberment Insurance.
• Temporary Disability Insurance.

Career progression

Shell, is committed to fostering an inclusive culture and creating opportunities for diverse employees to thrive at work every day. You’ll have access to the resource system, which lists most jobs within Shell. With every opportunity to move up in the talent pipeline, you’ll get help to manage your career and develop your skills. Depending on your location and role, you may get the chance to participate in overseas learning programs, as well as short and long-term international assignments. Move between roles in different parts of the business and have the opportunity to grow and nurture your expertise.

Work-life balance

Monday to Thursday you will have to work full pace. Fridays are a different matter of enjoying quality time. It’s a working pattern no one would be surprised to see  Shell is rated 4.4 out of 5, based on 1.2k reviews by employees on Ambition Box.

Culture & Vibe

The company culture fosters indecisive and incompetent leadership. Shell Malaysia is one of the first employers in Malaysia to implement diversity and inclusion (D&I), and today, Shell continues to promote D&I integration into operations and culture. The levers they use to progress and embed D&I include communication, education, recruitment, development and mentoring, and building a supportive and inclusive work environment. Shell openly share policies and implementation approach with other employers in Malaysia to help advance the D&I agenda.

About you

Skills & Requirements

• Fluent in English, both verbal and in writing.
• Strong communication skills and stakeholder management skills
• Proficient in Microsoft Excel, formulas, and its features.
• Proficient in Microsoft PowerPoint and visualization.
• Proficient in Power BI report building.
• Logical and Analytical thinking.
• Prior experience working with tools such as Salesforce, and Workday would be an added advantage.
• Ability to understand the requirements of stakeholders and deliver the necessary insights and requirements in a time-pressure environment.
• Ability to comprehend well in advance the impact of system changes/upgrades, to the reports, handled & proactively engage the stakeholders- present a workaround in the interim, thereby ensuring minimum possible disruption to service provided to the stakeholders.
• Ability to be assertive in seeking information from various data sources to develop meaningful reports.
• Resilient and able to work under pressure to tight deadlines.
• Have a learner mindset and be respectful of various cultures and styles of working

How to apply

To apply for the job just click the Apply on employer site button below and submit your resume and credentials. You’ll be asked for your personal information. Shell recommends you apply as soon as possible,