Standard Chartered Bank Malaysia
Client Care Associate (Rolling Intake)
Kuala Lumpur
Opportunity expired
Opportunity details
- Graduate Job or Program
- Start date Ongoing
Your role
Key responsibilities as follows:
- Provide personalized client service of the highest level.
- Handle special telephone tasks like call transfers and taking messages.
- Educate customers on self-service banking channels.
- Maintain quality levels and convey accurate information to avoid complaints.
- Build positive rapport with clients over the phone.
- Educate clients about products and services.
- Achieve sales targets and ensure compliance with regulations.
About you
The ideal candidate will have:
- A minimum education qualification of any graduate or SPM.
- Good communication skills and customer service exposure.
- Ability to collaborate with team members and adapt to shift requirements.
Compensation & benefits
Offers a competitive salary, retirement savings, medical and life insurance, flexible working options, and generous time-off policies.
Training & development
Provides continuous learning opportunities, including access to digital learning platforms and development courses for resilience and other skills.
Career progression
Opportunities for career advancement within the bank, with a focus on personal and professional growth.
How to apply
Submit your application through the Standard Chartered careers portal, ensuring all required information and documents are included.
Hiring criteria
- No experience required
- Malaysian Citizen +more
- Business & Management +more
- Bachelor or higher
About the employer
Standard Chartered Bank Malaysia
1,000 - 50,000 employees
Accounting & Advisory
A global bank with activities in retail, business, and institutional banking as well as treasury services, Standard Chartered corporation is based in the UK.