Data Science (Analytics) - Deliveries Intern (Jun 2024)

About Grab Malaysia

Founded in Malaysia in 2013, Grab has become a vital aspect of daily life, linking people to various services effortlessly. Offering food delivery, grocery shopping, package delivery, ride-hailing, and financial services, Grab serves as a convenient one-stop platform for communities, enhancing daily routines.

Your role

(Intake period) Candidates should be available for this internship in July 2024.

About the Team:

The Deliveries team is tightly knit, with diverse backgrounds united in creating top-notch online and offline products. Their user-first approach is driven by passion and analytical thinking. The Analytics team uses data to fuel innovation, providing insights for a seamless user experience.

In this role, you'll learn from the Deliveries Analytics team, applying a data-first approach to product and business strategies, uncovering insights, designing experiments, and evaluating results. You'll collaborate with stakeholders to assess new ideas and iterate on future products for Grab's users, working closely with teams across Grab to drive breakthrough improvements.

The Day-to-Day Activities:

• Learn as much as you can: Shadow Grab's Senior Data Scientist (Analytics) to gain insights into their day-to-day and how Analytics drives the organization forward.
• Product Analytics: Partner with the product, design, and engineering teams to derive insights, design experiments, and drive key product decisions.
• Strategic & Business Analytics: Support strategic initiatives with data analytics and insights, including but not limited to deep dives into customer behavior, product efficacy, and other ad-hoc projects.

Your role, under the guidance of the Senior Data Scientists (Analytics), will be to:

• Collaborate with stakeholders to identify business requirements and outcomes.
• Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements
• Define and align with stakeholders on key metrics, design and propose experimentation strategies.
• Process and distill stakeholder requirements into concise insights through reports, presentations, and dashboards.
• Develop data pipelines, and customized data science models to solve identified problems.
• Launch A/B tests, analyze experiment results, and provide recommendations.

Training & development

In Grab Malaysia's internship program, interns dive into hands-on projects with talented teams. Learning by doing is emphasized, with mentorship and growth opportunities in a dynamic environment. Grab internships offer real-world experience, allowing interns to apply their learning and play a part in advancing the region.

Benefits

In addition to the competitive pay other benefits for interns include:

• Hands-on Experience: Work on real projects with talented teams, gaining practical skills.
• Learning by Doing: Develop professionally through experiential learning.
• Mentorship: Receive guidance from experienced professionals for personal and career growth.
• Professional Growth Opportunities: Access training and workshops to enhance skills.
• Launchpad for Career: Start a career with impact, applying classroom learning to real-world situations.

Career progression

Interns at Grab gain valuable skills and career prospects by collaborating with stakeholders, providing tailored analysis, defining critical metrics, and developing data pipelines and models. These transferable skills enhance their professional growth beyond Grab. Mentorship enhances their professional development, empowering them for impactful careers and providing valuable experience in shaping their future endeavors.

Work-life balance

Interns at Grab Malaysia experience a well-rounded approach to work-life balance, where their welfare is paramount. With flexible schedules, they can engage in leisure pursuits, and team-building activities, and cultivate meaningful connections. Grab places great importance on fostering a supportive and enjoyable work environment, acknowledging the holistic nature of life beyond professional endeavors.

Culture & vibe

Grab acknowledges the unique attributes of each Grabber and is dedicated to promoting inclusion for all by working with Grabbers to address workplace challenges. The Grab Way guides every Grabber at Grab, outlining its mission and operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. Interns at Grab gain practical experience through mentorship while collaborating with skilled teams in a diverse culture.

About you

The must-haves for this internship:

• A good foundation in SQL, Python, R, or other scripting/programming languages to problem-solve.
• Good foundation data visualization and storytelling skills. Experience in creating dashboards using PowerBI or Tableau will be a plus.
• A keen eye for spotting patterns and trends in data, able to hypothesize problem statements and propose appropriate solutions.
• Strong statistical knowledge. Hands-on experience running and analyzing controlled experiments will be a plus.
• Strong work ownership and ability to deliver on tight timelines and move quickly with cross-functional teams to partner or lead decision-making while maintaining high attention to detail.
• Self-starter, principled, and driven to do the right thing. 
• Good communication and cross-functional collaboration experience.

How to apply

This opportunity is only for students who must be able to commit for at least 3 months or up to 6 months for an internship. (Please specify your internship durations on your resumes - failure to do so may affect your candidature)

The application process consists of four stages:

• Application Submission
• Phone or video interview
• Assessment or technical competency interview
• Offer extended

Sources

The following sources were used in researching this page:

• grab.careers/en/how-we-hire/career-pathways/
• grab.careers/en/locations/malaysia/
• youtube.com