Product Management - Online Delivery (Affordability & Growth) Intern (Jun 2024)

About Grab Malaysia

Founded in Malaysia in 2013, Grab has become a vital aspect of daily life, linking people to various services effortlessly. Offering food delivery, grocery shopping, package delivery, ride-hailing, and financial services, Grab serves as a convenient one-stop platform for communities, enhancing daily routines.

Your role

(Intake period) Candidates should be available for this internship in July 2024.

About the Team:

At the core of Grab lies the product team, where business, design, and engineering converge. Their secret power lies in fostering collaboration and leveraging expertise to deliver innovative solutions that surpass user expectations. The Affordability & Growth product pod plays a vital role in Grab Food's mission. They innovate to lower costs and expand service, benefiting consumers across Southeast Asia. This diverse team shares a passion for enhancing Grab's consumer experience.

In this role, you will play a key part in identifying areas of improvement for Group Order by analyzing user behavior and pinpointing challenges they face. This analysis will be crucial in uncovering new opportunities to expand the concept of Group Order and ultimately drive further growth for the Grab Food business.

As an intern, your responsibilities include:

• Define product solutions, work with the design team to create delightful user experiences, and clarify these user stories for your engineering team 
• Collaborate effectively with cross-functional stakeholders from Product, Engineering, Design, Analytics, and Operations to execute go-to-market for new product launches
• Leverage data to understand customer behavior and performance of its products
• Identify key metrics and further iterations to deliver higher business value

Training & development

In Grab Malaysia's internship program, interns dive into hands-on projects with talented teams. Learning by doing is emphasized, with mentorship and growth opportunities in a dynamic environment. Grab internships offer real-world experience, allowing interns to apply their learning and play a part in advancing the region.

Benefits

In addition to the competitive pay other benefits for interns include:

• Hands-on Experience: Work on real projects with talented teams, gaining practical skills.
• Learning by Doing: Develop professionally through experiential learning.
• Mentorship: Receive guidance from experienced professionals for personal and career growth.
• Professional Growth Opportunities: Access training and workshops to enhance skills.
• Launchpad for Career: Start a career with impact, applying classroom learning to real-world situations.

Career progression

Through this internship at Grab, interns define products, collaborate across teams, analyze data, and launch innovations, gaining skills transferrable to diverse career paths beyond Grab. Mentorship enhances their professional development, empowering them for impactful careers and providing valuable experience in shaping their future endeavors.

Work-life balance

Interns at Grab Malaysia experience a well-rounded approach to work-life balance, where their welfare is paramount. With flexible schedules, they can engage in leisure pursuits, and team-building activities, and cultivate meaningful connections. Grab places great importance on fostering a supportive and enjoyable work environment, acknowledging the holistic nature of life beyond professional endeavors.

Culture & vibe

Grab acknowledges the unique attributes of each Grabber and is dedicated to promoting inclusion for all by working with Grabbers to address workplace challenges. The Grab Way guides every Grabber at Grab, outlining its mission and operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. Interns at Grab gain practical experience through mentorship while collaborating with skilled teams in a diverse culture.

About you

The must-haves for this internship:

• Strong academic track record, currently enrolled in a university, graduate program, or MBA program majoring in Finance, Information Systems, Business Analytics, Mathematics, Economics
• Excellent logical thinking, and problem-solving skills
• Excellent written and verbal communication skills
• Adaptable and able to work in a fast-paced environment
• Data-driven, strong ability to analyze data to derive insights and make decisions
• Full-time intern preferred (3 - 6 months)
• Part-time interns committing at least 3 days per week are welcomed as well

The Nice-to-Haves 

• Preferably to commit full-time till December 2024
• Preferably to do SQL queries independently
• Experience with market research or competitor analysis is an advantage.

How to apply

This opportunity is only for students who must be able to commit for at least 3 months or up to 6 months for an internship. (Please specify your internship durations on your resumes - failure to do so may affect your candidature)

The application process consists of four stages:

• Application Submission
• Phone or video interview
• Assessment or technical competency interview
• Offer extended

Sources

The following sources were used in researching this page:

• grab.careers/en/how-we-hire/career-pathways/
• grab.careers/en/locations/malaysia/
• youtube.com